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We’re here to help! If you have any questions, concerns or feedback, please reach out to us using the information below.
Customer Support Hours:
Saturday to Thursday : 10.00 am - 5.00 pm
Friday : Closed
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F.A.Q.
Frequently Asked Questions
Welcome to our FAQ section, where we address the most common questions about our services. If you don’t find the answer you’re looking for, feel free to contact us directly for further assistance
Menfolk BD specializes in a wide range of men’s & women’s apparel, including casual wear, formal attire, activewear, and accessories. We strive to provide stylish options for every occasion.
To place an order, simply browse our online store, select your desired items, choose your size, and add them to your cart. Once you’re ready, proceed to checkout, where you can enter your shipping and payment information.
We accept various payment methods, including credit/debit cards, mobile payment options, and other secure payment gateways. Please check our website for a complete list of accepted methods.
Shipping times may vary based on your location. Typically, orders are processed within 12 hours and delivery can take an additional 3-7 business days. You will receive a tracking number once your order has shipped.
Yes! We accept returns within 7 days of delivery, provided the items are unused and in original condition. For exchanges, please follow our return process and place a new order for the desired item.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping carrier’s website.
If you receive a damaged or defective item, please contact our customer service team within 12 hours of delivery. We will arrange for a replacement or refund.
Currently, we primarily ship within Bangladesh. Please check our website for updates on international shipping options.
You can reach our customer support team via email at menfolk.bd@gmail.com or by phone at +880 1859-784424. We’re here to help with any questions or concerns!
Yes, we provide a size guide with each product on our website to help you choose the right fit. Please refer to it before placing your order for accurate sizing.